Arrow's Blog

Angie's List 2014 Customer Service Winner

Shana Greenlee - Thursday, February 13, 2014

Angie's List Super Service Award Winner 2013

Shana Greenlee - Thursday, December 19, 2013

Arrow Services Inc. Pest Management Professionals Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service 

 Arrow Pest Control has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We are very excited to be receiving the Super Service Award and we continue to strive for A rated Customer Service”-Shana Greenlee Director of Marketing

“Only about 5 percent of the companies Arrow Services competes with in Indianapolis are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on


Angie's List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie's List to gain access to local ratings, exclusive

F.D.A. Finds 12% of U.S. Spice Imports Contaminated

Shana Greenlee - Tuesday, November 12, 2013


NEW DELHI — About 12 percent of spices brought to the United States are contaminated with insect parts, whole insects, rodent hairs and other things, according to an analysis of spice imports by federal food authorities.The finding released on Wednesday by the Food and Drug Administration is part of a comprehensive look at the safety of spice imports that has been years in the making. The federal authorities also found that nearly 7 percent of spice imports examined by federal inspectors were contaminated with salmonella, a toxic bacteria that can cause severe illness in humans.

The shares of imported spices contaminated with insect parts and salmonella were twice those found in other types of imported food, federal food officials said.

The agency’s findings “are a wake-up call” to spice producers, said Jane M. Van Doren, a food and spice official at the F.D.A. “It means: ‘Hey, you haven’t solved the problems.’ ”

The agency called spice contamination “a systemic challenge” and said most of the insects found in spices were the kinds that thrive in warehouses and other storage facilities, suggesting that the industry’s problems result not from poor harvesting practices but poor storage and processing.

John Hallagan, a spokesman for the American Spice Trade Association, said Wednesday that he had not seen the report, so he could not comment on it. But spice manufacturers have argued in the past that food manufacturers often treat imported spices before marketing them, so F.D.A. findings of contamination levels in its import screening program do not mean that spices sold to consumers are dangerous.

F.D.A. inspectors have found that some spices that claim to have been treated are contaminated nonetheless. And the high levels of filth from insects and rodents is a problem that is not easily resolved because, unlike with salmonella contamination, simply cooking or heating the spices will not rid the products of the problem. Insects can also be a source of salmonella contamination.

What share of the nearly 1.2 million annual salmonella illnesses in the United States result from contaminated spices is unclear, officials said. Fewer than 2,000 people had their illnesses definitively tied to contaminated spices from 1973 to 2010, and most people eat spices in small quantities. But people often fail to remember eating spices when asked what foods might have sickened them, so problems related to spices could be seriously underreported, officials said.

Recent legislation in the United States grants the F.D.A. the power to refuse entry of foods that the agency even suspects might be contaminated — strong leverage to demand changes in harvesting, handling and manufacturing practices in foreign countries.

Spice imports from Mexico and India have been found to have the highest rate of contamination. Nearly one-quarter of the spices, oils and food colorings used in the United States comes from India, according to the F.D.A.

The F.D.A. commissioner, Margaret A. Hamburg, had intended to visit India this fall and meet with spice industry officials to discuss the agency’s concerns about spice safety, but the government shutdown delayed her plans, she said. Indian spice officials are offering incentives to get farmers to change some traditional harvest and handling practices that could lead to contamination.

Michael R. Taylor, deputy commissioner for foods at the F.D.A., said that the spice industry needs to clean up poor storage practices, a difficult effort.

“There is no magic wand for any of the problem we’re addressing,” Mr. Taylor said.


Credits to the New York Times.


Arrow's # 1 Customer Satisfaction!

Shana Greenlee - Thursday, September 19, 2013
Thank you Karen Felger Stephenson for the amazing review! We loving hearing when our staff is doing an excellent Job!

From Karen via Arrow Services Facebook: Just wanted to say "thank you" from the bottom of our hearts. We are currently going through a bug issue and are waiting for our second scheduled treatment. Your staff has went above and beyond what was expected of them. They have answered numerous questions and have been so very helpful. I will recommend Arrow Services to all of my friends. Again, thank you so much. A special thank you to Ron, Jen and Mike. You guys are awesome!!!

Stinging Insect Control

Shana Greenlee - Thursday, August 15, 2013

Stinging Insect Control by Arrow Services Inc

Arrow Services Inc has been providing protection from stinging insects for over 50 years.

Stinging Insect Control Treatment:

Arrow's 365 Pest Control Stinging Insect Protection Program consists of a one-time treatment for both the interior and exterior of your home. The treatment eliminates all occasional invaders such as: Yellow Jackets, Bee Hives, Hornets, Wasps, Bees, Wasps Nests, Hornet Nests, Bald Face Hornets, Paper Wasp Nests, Black Bees, Yellow Bees, Honey Bees, Bumble Bees, Carpenter Bees, Yellow and Black Stripped Bees, and much more.

Identifying The Sting:

When certain types of bees sting, they lose their stinger and die. But wasps, hornets, and yellow jackets can inflict multiple stings, because they do not lose the stinger. These painful stings can also cause serious reactions in people who are allergic to them.

Benefits and Features:

 - Arrow stands behind their pest control treatment with a one (1) full year guarantee.

 - In the event of a reoccurring problem with any stinging insect, just contact Arrow to set up a service call free of charge.

 - Arrow will be your Professional Stinging Insect Control company for the next twelve months, and we will be there to serve you when you need us the most.

 - Enjoy your pest-free home and backyard free from yellow jackets, bees, wasps, and hornets.

Arrow Services Inc is the leader in Residential, Commercial and Industrial Pest Control servicing the Indiana, Michigan, Ohio and Illinois areas.

Arrow Solves Pest Problems!

Visit our website to learn more:


Keywords: stinging insects, stinging insect control, bees, yellow jackets, wasps

Back To School Special

Shana Greenlee - Friday, July 26, 2013

Closed for 4th of July

Shana Greenlee - Monday, July 01, 2013

Why Choose Arrow?

Shana Greenlee - Thursday, June 27, 2013

Arrow Services Inc. has been providing Pest Control services for over 55 years. Arrow is a locally owned family business. Arrow gives Free Estimates on any pest control services. We have quick turnaround time, warranted work for a full year and no monthly residential pest control contracts.

 Arrow Services strives to provide professionalism in all aspects of the pest control industry. All of Arrow personnel are trained and equipped with the newest and most up to date equipment and control techniques available by keeping the environment in mind. Arrow has implemented a continuous employee learning program designed to educate the entire staff. Direct contact with universities, leading state agencies, chemical companies, pest control suppliers, plus seminars and conventions are combined with the single Arrow goal; to provide the best possible pest control management available at a fair price.

Don't take our word for it, read our Reviews from our Customers!

Very impressive! I called on a Monday afternoon to inquire about having pest control for an earwig problem. Walter called me back immediately and talked to me about my options. I told him I wasn't sure when I could get them out as I work all day and so does my husband. Walter told me he'd be happy to come the very next day and arrive before I left for work. I sent him my address and this morning he arrived exactly on time and got in and out so I could make it to work on time. 

Walter was witty, an expert in his field and more than willing to pet my dog and chat with my kids. He knew what he was doing and I had confidence in his abilities. I'm shocked he was able to respond and get to my house so quickly. Also meeting me at 7:30AM so I could go to work on time was absolutely amazing. Walter is the best. -Lacey, June 25, 2013-Angie's List Review



We Are Hiring

Shana Greenlee - Thursday, May 30, 2013

2012 was the Deadliest Year for West Nile

Shana Greenlee - Thursday, May 23, 2013

2012 was deadliest year for West Nile in US, CDC says

West Nile virus killed 286 people in the United States last year, making it the deadliest year yet for the virus, the federal government reported on Monday.

Texas was especially hard hit by the virus, which is carried by mosquitoes and which only arrived in the United States in 1999, the Centers for Disease Control and Prevention reports.

“A total of 5,674 cases of West Nile virus disease in people, including 286 deaths, were reported to CDC from 48 states (excluding Alaska and Hawaii),” the CDC said in a statement.

West Nile virus is widespread in Africa, Asia and parts of Europe. It causes fever and aches and usually isn’t serious. But in some people it can spread to the brain or spinal cord, killing them or causing paralysis.

No one’s sure precisely how West Nile arrived in North America, but it was first reported in New York in 1999. It’s now been reported in all 48 contiguous states, as well as parts of Canada and Mexico and all the way to Argentina.

The CDC's Dr. Lyle Petersen says it's impossible to know what West Nile will do this summer. "It is very hard to predict," he said in a telephone interview. "I can't tell you what the weather is going to be like this summer, for example." The virus is driven by weather; it's worse during hot, wet summers in temperate climates.

"What last summer's outbreak tells us is that West Nile is not going to go away," Petersen said. "Most places in the United States are at risk of having outbreaks."

The virus has a life cycle that takes it from mosquitoes to birds and back into mosquitoes that bite people. Its severity varies from year to year. In some years, only a few cases are reported, and in others, like 2012, it infects many people.

In 2011, CDC reported 712 cases of West Nile virus, and 43 deaths. The worst previous year was 2003, when 9,862 cases were reported with 264 deaths. Only severe cases are reported to CDC -- health experts say most people who are infected don’t even know it. People over 50 and people with underlying illnesses are the most vulnerable.

“Last summer’s outbreak likely resulted from many factors, including higher-than-normal temperatures that influenced mosquito and bird abundance, the replication of the virus in its host mosquitoes, and interactions of birds and mosquitoes in hard-hit areas,” the CDC said in a statement.

“Because the factors that lead to West Nile virus disease outbreaks are complex, CDC cannot predict where and when they will occur."

There’s no vaccine against West Nile virus for people, but there is one for horses. There’s also no specific antiviral drug that can help infected people -- those who are seriously ill get what’s called supportive treatment in the hospital.

The CDC recommends that people avoid being bitten by mosquitoes, which can carry other diseases, also, from Eastern equine encephalitis to, in very rare cases, dengue fever. Standing water, even in extremely small containers, can breed mosquitoes. People should wear long sleeves and use insect repellent that contains DEET, picaridin, IR3535, and para-menthane-diol (PMD), CDC advises.

Petersen says scientists don't quite understand why, but West Nile tends to cause more human outbreaks in temperate climates than in tropical zones. Female mosquitoes carry the infection over from one summer to another, he said. "Infected female mosquitoes find a warm place to live and they just hang out all winter," he said. They often overwinter in sewers or basements, he said.

"These infected mosquitoes come out in the spring and then they look for a blood meal and they bite birds and infect birds. During spring and summer you get more and more infected mosquitoes and birds," Petersen added.

"By the middle of summer there are so many infected mosquitoes that it starts to present a human infection risk."

And because the virus can live in both mosquitoes and birds, it would be much more difficult to eradicate than malaria, which mostly infects people, Petersen said. The CDC helped eradicate malaria in the United States in 1951.

Call Arrow Today to learn more about our Mosquito Control Programs.1-800-334-9955

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